These terms apply to every order placed with Best Beads Chain & Leather.
Product Availability
Stock & Quantities on Hand
We are the direct importers of the products on our website. We do our best to keep all items in stock and ready to ship, but the amount of stock we hold depends on item popularity. Since we sell wholesale to a wide variety of retailers and designers, our stock is constantly fluctuating based on customer demand. Please know that item availability is not guaranteed until your order is physically pulled from our warehouse, and we cannot guarantee specific stock availability for any item at any given time. In the event that an item is not in stock, we will backorder it for you and ship it as soon as it arrives to us.If you have a deadline to meet or need a large quantity of a specific item, please contact us prior to placing the order. We may need to special order your quantity, or suggest a substitution if we do not have the amount you require for an immediate shipment. We carry a wide variety of leather and components, so we are usually able to offer substitutions if an item is needed immediately.
If you are a designer supplying a catalog or stores, we recommend ordering your materials as far in advance as possible and keeping your own inventory on hand for your designs. Due to circumstances beyond our control (manufacturing issues, shipping and customs delays, unexpected large orders), we cannot be responsible for backordered items that may impact your deadlines. We will always do our best to work with you to meet your deadlines, but we cannot work miracles! Quality production takes time, and customs clearance can be unpredictable.
Backorders
If an item is out of stock, you may choose to cancel it or have it backordered. We recommend backordering items if you will need it again in the future, as this guarantees stock is reserved for you! Backordered items ship FREE, you will not be charged a second shipping fee.
When we receive shipments, we first fulfill all backorders for that item. If an item is extremely popular and our shipment was short, filling the backorders may use up all the stock from that shipment! That is why we recommend backordering an item, and not waiting to order it.
Out of stock items may take anywhere from 1 week to up to 8 weeks to restock. While we can estimate an arrival, we cannot guarantee a ship date until a shipment has physically arrived to us, since boxes can be lost or damaged during shipping to us.
Please note that we DO NOT hold backorders during free shipping promotions. If an order with free shipping contains out of stock items, we will cancel the unavailable items and refund you for them. We ask you to please place the items you may need on your next regular order.
Credit Cards
We accept the following credit cards: Visa, MasterCard, AMEX and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We DO NOT accept money orders, cashier’s checks, personal checks, or company checks unless you have been grandfathered in to a previous pre-authorizion. If you have been given special permission to submit a check as payment, it must be in direct response to a request for payment, and in U.S. Dollars only. We will charge a $25 fee on all returned checks.
Restricted Shipping Options
Python leather CANNOT be shipped to California, or outside of the United States without a specialized fish and wildlife permit. We are the direct importers of this item and are fully licensed to import and resell within the US, but the buyer is responsible for checking and following all of their own local laws regarding the sale of python skin.
Crocodile leather CANNOT be shipped to California, or outside of the United States. A license generally is not required for purchasing and selling within the US, but the buyer is responsible for checking and following all of their own local laws regarding the sale of crocodile.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Best Beads shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Best Beads shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Best Beads shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of this Store., Copyright © 2006-2022, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.REGALIZ® is a registered trademark of Leadray Holdings, DBA Best Beads
See also our shipping and returns pages and our privacy policy.