To minimize the need for returns, before you buy, please make sure to read item descriptions. If you need any clarification, please ask before purchase!
Please include the return form with the items you are returning. We cannot process your return without this information.
Returns must be made within 30 days of order receipt.
Some notes about returns:
We do not accept items that are used - Please do NOT send us back jewelry you have made, or clasps with cut-off leather glued in them.
All spools of leather, chain, and cord must be returned in the complete length originally ordered, with none cut off.
All sale items are CLEARANCE and therefore final sale. There are no returns or exchanges on sale items.
If an entire order is returned, we do not refund shipping fees.
'Grab Bags' cannot be returned or exchanged, in part or in whole.
Any custom work or special orders must be paid in advance and are non-refundable.
Items may be subject to a 15% re-stocking fee, depending on the reason for return.